Honorgold.co.uk Reviews
Honorgold.co.uk Customer Reviews (3)
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About Honorgold.co.uk Popular Products and Services?
Among the popular products and services offered by Honorgold.co.uk, customers frequently seek out their best sellers which include a variety of dresses tailored for different occasions. The backless dresses, lace dresses, and sequin styles are particularly favored for their elegance and suitability for events such as weddings, proms, and evening parties. Additionally, the brand's new arrivals often attract attention, showcasing the latest trends in formal wear for women. The coords collection, featuring matching sets, and the luxe collection, which presents more premium and intricately designed pieces, are also highly regarded. For casual yet fashionable choices, the cami tops and crop tops are popular selections. The website's accessories section, offering items like earrings and hair scrunchies, complements the clothing lines, providing customers with a complete shopping experience for their wardrobe needs.
Honorgold.co.uk Return Policy?
Honorgold.co.uk offers a 14-day return policy. Customers have 7 days after receiving their item to request a return, and the item must be returned within 14 days of receipt. To be eligible for a return, items must be in the same condition as received: unworn or unused, with tags, and in their original packaging. Returns undergo a thorough inspection, and if an item is returned in a non-saleable condition, the refund may be refused. The return process begins by emailing orders@honorgold.co.uk, but please note that return shipping costs are not covered by Honor Gold. Refunds are processed within 10 business days after approval, and it may take additional time for the bank or credit card company to post the refund. For items that arrive damaged or faulty, customers should contact the customer care team at hello@honorgold.co.uk prior to returning the item or within 7 days of receipt. The return address is Honor Gold – Returns Department, 86 Vyse Street, Hockley, Birmingham, B18 6JZ. Exchanges or returns on earrings are not accepted due to hygiene reasons. If a return is lost in transit, proof of postage with tracking is required.
What are some popular products from Honorgold.co.uk?
Honorgold.co.uk's popular products include a variety of dresses that cater to different occasions, such as occasion dresses, bridesmaids outfits, prom attire, and evening wear. The backless dresses, lace dresses, and sequin styles are particularly favored for their elegance. The coords collection, featuring matching sets, and the luxe collection, which presents more premium and intricately designed pieces, are also highly regarded. For casual yet fashionable choices, the cami tops and crop tops are popular selections. Additionally, the new arrivals section often features trendy and stylish pieces that quickly become customer favorites.
What is the return policy for Honorgold.co.uk?
Honorgold.co.uk offers a 14-day return policy, which means customers have 7 days after receiving their item to request a return, and the item must be returned within 14 days of receipt. To be eligible for a return, items must be in the same condition as received: unworn or unused, with tags, and in their original packaging. Returns undergo a thorough inspection, and if an item is returned in a non-saleable condition, the refund may be refused. The return process begins by emailing orders@honorgold.co.uk, but please note that return shipping costs are not covered by Honor Gold. Refunds are processed within 10 business days after approval, and it may take additional time for the bank or credit card company to post the refund. For items that arrive damaged or faulty, customers should contact the customer care team at hello@honorgold.co.uk prior to returning the item or within 7 days of receipt. The return address is Honor Gold – Returns Department, 86 Vyse Street, Hockley, Birmingham, B18 6JZ. Exchanges or returns on earrings are not accepted due to hygiene reasons. If a return is lost in transit, proof of postage with tracking is required.
What is the shipping policy for Honorgold.co.uk?
For orders over £50, Honorgold.co.uk offers free standard shipping within the UK mainland, which is delivered via Royal Mail 2nd Class and takes 2-7 working days. For orders not meeting the free shipping threshold, standard shipping costs £1.95 and is delivered via Royal Mail 1st Class within 1-3 working days. Next day delivery is available for orders placed before 2pm Monday-Thursday at a cost of £3.95. It's important to note that next day orders placed after 1.30pm on Friday or during the weekend will be collected by the courier on Monday, meaning delivery will occur on Tuesday. For those needing Saturday guaranteed delivery, orders must be placed before 1pm on Friday and the package must weigh under 1kg, with a shipping fee of £12.95. Orders are not dispatched on Saturdays, Sundays, and UK Bank Holidays. In case of delays, customers can track their orders with a provided tracking number once the order is dispatched. If an order is lost, a full investigation with couriers can take up to 2 weeks. If the parcel is confirmed as not received, customers have the option for a refund or re-dispatch, stock permitting.